Consists of instruction in computer concepts, data systems, networking, operating programs, pc hardware, the Web, software program applications, assist desk ideas and downside fixing, and principles of customer service. Description: The main focus of this venture will be the implementation of a extra environment friendly network, and the building of a database-sort quoting program for the G&M Service Company, a heating and air con firm in Raleigh, NC. The first objective is to have useful database-based quoting program carried out into the businesses day-to-day operations. The second objective can be to switch any gadgets with units that will work with the new program standpoint. The third objective shall be to ensure that issues run easily, and look organized for his or her permanent operation.